Enable your team to communicate confidently and effectively with international clients, meeting diverse language needs, building strong relationships and using professional vocabulary with precision.
Communicates simple tasks in progress and completed, understands recurring expressions related to their area of work and understands simple and direct requests.
Performs basic tasks and understands terms related to customer service , such as room service .
He presents himself formally and informally, and asks simple questions.
Participates in simple activities and communications, such as check-in or check-out.
Participates productively as a listener in operational meetings.
Includes basic problems related to hotel services or procedures.
Handles standard documents and provides basic customer service.
Demonstrates advanced skills, facilitating more complex interactions, resolving specific issues and providing detailed information about services.
It engages in more elaborate conversations about operations, such as Occupancy Rate.
Contributes to discussions on projects that involve some technical terms.
It can draft standard emails for booking, for example.
Able to discuss and understand complex and challenging subjects.
Communicates effectively in a variety of situations.
Collects, analyzes and responds to customer feedback.
Able to present results and projects, produce technical documents, take part in complex negotiations, lecture on their field, understand cultural nuances and lead native teams.
He contributes to advanced technical discussions such as management strategies and advanced metrics like RevPAR.
Prepares documents on the network's growth and expansion strategies.
Participates in initiatives, applying advanced concepts in the sector.
Leads teams of different nationalities.
It manages complex projects in the hospitality sector, such as Renovation and Refurbishment Projects.
Conducts complex negotiations, ensuring favorable agreements for the network in financial and service aspects.
Lingopass was named by HolonIQ in 2022 and 2023 as one of the top 100 edtechs, standing out as one of the most innovative solutions in the language learning segment.
You have access to the learning materials in the selected languages, as a student, and full management of the team's metrics and performance, as a manager.
